When lighting my gas barbecue I hear a ticking noise but there is no flame in the burners. I do not see a spark either between the electrode and the burner. What should I do?

It is possible that the pin of the ignition is not properly positioned, so no spark is possible. If you do not get a spark when pressing the ignition, it could have several causes:

• The batteries are not in the unit (Spring: the batteries should be in the front of the push button, Siesta and Stella: the batteries should be in the right side of the igniter under the control panel of the barbecue).
• The batteries are dead.
• The batteries are not correctly seated in the igniter.
• The cables are not connected properly to the igniter.
• The electrode is too far from the burner.
• There is dirt at the electrode level on the burner.
• The wiring is interrupted.
• The ground is not connected.

If you do not get the problem solved, we will be happy to help you.