Rusting can be the result of several factors. There are two options: either it is about surface rust, or it is effectively the metal under the paint that is rusting. The thickness of the paint layer is always checked on all our painted parts before packaging. We therefore guarantee that the applied paint layer is sufficiently rust-resistant. Of course, there are always external factors that influence this anti-corrosion property. Possible causes of rust formation are, for example:
- Failure to dry adequately after cleaning.
- A damp storage place.
- The use of aggressive cleaning agents.
With "surface rust" the cause is never the affected object itself, but the rust particles that are stuck to the surface. Think of a stainless steel knife that may have rust after cleaning in the dishwasher. It is very important to maintain and store the appliance properly. Rust or discoloration caused by external factors are not covered by the warranty.
The best way to remove rust is with a soft cloth and baking soda. Certainly never with corrosive products or steel wool because this will cause scratches.